FAQs

Do we have loyalty program?

Yes we do! please click the "Rewards" widget at the bottom right side of the screen for more info.

What makes us stand out from the rest?

At Born Crystals we search far and wide to provide ethically sourced quality crystals with unique and diverse characteristics from all over the world with products from Africa, India, South America, Pakistan and China to name a few. 

Also, on all unique items we have videos for you to watch. We know it's hard to choose from an image and really want to make what you select the one you really ♥ love! So keep an eye out on the product page for the 'Play' icon over a product image as this is a 360 video or hand held crystal video for you to watch

Is your packaging eco friendly?

Yes, all of our packaging is eco friendly, biodegradable, 100% recyclable, renewable and compostable materials. This includes our postage satchels, plastic free water activated kraft tape,  Bio fill peanuts and Hexcel wrap. We take our ecological footprint seriously!

What payment methods do we accept?

We accept Amex, Apple Pay, Google Pay, MasterCard, Visa, PayPal, Shop Pay and Afterpay.

Do you have own now pay later options like AfterPay, Laybuy, and ZipPay?

At the moment we offer AfterPay as a method of payment.

Possibly more options in the future!

Please note

Crystals do not replace sound medical advice, please consult your doctor or a licensed healthcare specialist for health issues and concerns.